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Last Updated: November 2024
This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations on EventGhor. By purchasing tickets through our platform, you agree to this policy. Please read it carefully before making any purchase.
EventGhor acts as an intermediary platform connecting event attendees with event organizers. Refund and cancellation policies are primarily determined by individual event organizers. This policy provides general guidelines and platform-specific rules.
If you wish to cancel your ticket purchase, you must contact the event organizer directly. Cancellation requests should be made as early as possible to maximize the chances of approval.
The following general timeframes apply, unless otherwise specified by the event organizer:
Free tickets can be cancelled at any time before the event. However, please cancel promptly if you cannot attend, so the ticket becomes available for others.
If an event is cancelled by the organizer, all ticket holders are entitled to a full refund, including any processing fees. Refunds will be processed within 7-14 business days.
If an event is postponed to a new date:
Minor changes to event venue, time, or content do not automatically qualify for refunds. Significant changes may be evaluated on a case-by-case basis.
To request a refund:
Refunds will be processed through the same payment method used for the original purchase:
EventGhor may deduct a small processing fee (typically 5-10%) from refunds to cover transaction costs. This fee is waived if the event is cancelled by the organizer.
Refunds will not be issued in the following situations:
If you cannot attend an event, you may transfer your ticket to another person by:
Note: Some events may not allow ticket transfers. Check the event-specific policy.
If your payment is rejected by the organizer (incorrect transaction ID, payment not received, etc.):
If you reserve tickets but don't complete payment within 20 minutes:
EventGhor prevents duplicate ticket purchases for the same event by the same user. If you attempt to purchase tickets for an event you've already booked:
In cases of force majeure (natural disasters, pandemics, government restrictions, etc.):
If you have a dispute regarding refunds or cancellations:
EventGhor acts as a mediator but is not responsible for refund decisions made by event organizers. However, we may intervene in cases of clear policy violations or fraudulent behavior.
Event organizers using EventGhor must:
For questions about refunds and cancellations:
Primary Contact: Event Organizer (details provided in your booking confirmation)
EventGhor Support:
Email: contact@eventghor.com
Phone: +880 1234 567 890
EventGhor reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be communicated via email and posted on the platform. Your continued use after changes constitutes acceptance of the updated policy.
By purchasing tickets through EventGhor, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.
Last Updated: November 2024
This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations on EventGhor. By purchasing tickets through our platform, you agree to this policy. Please read it carefully before making any purchase.
EventGhor acts as an intermediary platform connecting event attendees with event organizers. Refund and cancellation policies are primarily determined by individual event organizers. This policy provides general guidelines and platform-specific rules.
If you wish to cancel your ticket purchase, you must contact the event organizer directly. Cancellation requests should be made as early as possible to maximize the chances of approval.
The following general timeframes apply, unless otherwise specified by the event organizer:
Free tickets can be cancelled at any time before the event. However, please cancel promptly if you cannot attend, so the ticket becomes available for others.
If an event is cancelled by the organizer, all ticket holders are entitled to a full refund, including any processing fees. Refunds will be processed within 7-14 business days.
If an event is postponed to a new date:
Minor changes to event venue, time, or content do not automatically qualify for refunds. Significant changes may be evaluated on a case-by-case basis.
To request a refund:
Refunds will be processed through the same payment method used for the original purchase:
EventGhor may deduct a small processing fee (typically 5-10%) from refunds to cover transaction costs. This fee is waived if the event is cancelled by the organizer.
Refunds will not be issued in the following situations:
If you cannot attend an event, you may transfer your ticket to another person by:
Note: Some events may not allow ticket transfers. Check the event-specific policy.
If your payment is rejected by the organizer (incorrect transaction ID, payment not received, etc.):
If you reserve tickets but don't complete payment within 20 minutes:
EventGhor prevents duplicate ticket purchases for the same event by the same user. If you attempt to purchase tickets for an event you've already booked:
In cases of force majeure (natural disasters, pandemics, government restrictions, etc.):
If you have a dispute regarding refunds or cancellations:
EventGhor acts as a mediator but is not responsible for refund decisions made by event organizers. However, we may intervene in cases of clear policy violations or fraudulent behavior.
Event organizers using EventGhor must:
For questions about refunds and cancellations:
Primary Contact: Event Organizer (details provided in your booking confirmation)
EventGhor Support:
Email: contact@eventghor.com
Phone: +880 1234 567 890
EventGhor reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be communicated via email and posted on the platform. Your continued use after changes constitutes acceptance of the updated policy.
By purchasing tickets through EventGhor, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.